Competenz

Contact

1. Newmarket Office
2. Customer Support Centre
3. Account Managers
4. Area Managers
5. Industry Managers
6. Quality Assurance Team
7. Media Inquiries

Newmarket Office

How to find us

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Car Park: Visitors can park in the Westfield 277 Carpark — entrance via Morrow Street or
Mortimer Pass.

From the North: Come off the motorway at the Gillies Ave turnoff, turn left into Gillies Ave. Turn right into Mortimer Pass and then left into Westfield 277 Carpark entrance.

From the South: Come off the motorway at Market Road turnoff and turn left onto Market Road. Turn right onto Great South Rd. At the end of Great South Road turn Right at the last set of lights onto Broadway. Turn Left down Morrow Street then left into Westfield 277 Carpark entrance.

Note: You can use the separate Office Tower Entrance to the building located on
Broadway, between the Cue and Laura Ashley stores.

Customer Support Centre

Competenz Account Managers

Competenz Account Managers are based in regional offices around the country.

Competenz Account Managers can help you to

• Assist employers with identifying training needs for apprentices and industry trainees
• Advise on qualification content and suitability for apprenticeships and traineeships
• Provide information on apprentice management options
• Advise on workplace and off job assessment options
• Facilitate contact with off job training providers
• Advise on industry contribution for training and on the availability of subsidies
• Facilitate individual apprentice training agreements
• Facilitate corporate agreements for industry training programmes
• Assist with arranging training and ongoing support for apprentices and corporate companies
• Provide ongoing support for apprentices and trainees
• Arrange registered workplace assessor training and provide ongoing workplace assessor support
• Facilitate contact with roving assessors
• Provide up to date information on trainee and apprentice progress

To contact your nearest Competenz Account Manager call our Competenz Customer Support Centre on 0800 526 1800.

Competenz Area Managers

Competenz Area Managers are based in regional offices around the country.

The Area Managers’ role is to

• Lead and support the Account Managers located in each region
• Promote, develop and manage training programmes for specific industry sector customers
• Provide high level customisation of industry training programmes
• Provide strategic advice on the management of training fees and subsidies
• Provide and develop operational relationship management with industry customers

Trades Team – Area Managers

Traineeships Team

Competenz Industry Managers

The Industry Manager’s role is to

• Provide support services to industry stakeholders
• Promote and manage liaison with industry sector groups and training providers
• Manage the development of qualifications and unit standards to meet the needs of specific industry sectors

Competenz Quality Assurance Team

Our Quality Assurance Team is based in our Newmarket, Auckland office.

The Competenz Quality Assurance Team’s role is to

• Quality assure on job and off job assessment outcomes to ensure they meet national standards
• Support workplace assessors with advice and feedback
• Pre-moderate course materials and resources.

Competenz Senior Leadership Team

The Competenz senior leadership team (SLT) are based at the Newmarket head office in Auckland.

The role of the Competenz SLT is to provide

• Management of operational resources and organisational functions
• Strategic direction, development and organisational change management
• Management and support of internal operations and quality assurance processes
• Coordination of stakeholder liaison and consultation processes

Media Enquiries