Your merchandising team is a vital link in representing your brands and ensuring they are presented in-store in the optimum way.
Merchandisers — a vital link to improved sales
Your merchandising team is a vital link in representing your brands and ensuring they are presented in-store in the optimum way. With 76% of purchase decisions made in-store, we know that having a capable merchandising team will lead to improved sales.
Merchandising Fundamentals, National Certificate in Retail, Level 2
This programme ensures merchandisers establish standards of professional practice in customer service and sales support. It will allow your customers in-store to have confidence in the service they receive.
Modules covered include:
- Positive customer service interactions
- Personal presentation
- Participation in a team
- NZ retail sector overview
- Stock management procedures and systems
- In-store displays
- Shelf management
- Product knowledge
- Trade calculations
- Legislative knowledge
- Safe work practices
- Knowledge of theft and fraud