July 16th, 2012
Behind the scenes - Assessors keep training practical
What makes a qualification valuable for industry?
It’s making sure employers and learners believe it is consistent and credible, and it is meeting industry’s needs.
Competenz qualifications are backed by an army of volunteer assessors in work place supported by a team of Competenz Moderators. Together they work at helping people to get recognition for their skills, and make sure the standard of assessments across the country is consistent. Without assessors and moderators, the system just wouldn’t work.
Assessors may be supervisors or employees with a passion for helping their workmates get qualified. They do much of their work as an “extra” on top of their normal duties. They can be assessing any time of day as they fit assessment around shift requirements. The evidence they use is often the actual work the employees are doing in the workshop or on the factory floor.
Some assessors “rove” between companies. Not all companies want to train their own assessors. "Being an assessor requires full dedication," says Wayne Parkinson, Director of Parkinson Driver Training and Competenz assessor for three years.
"We work long hours - and we often visit our learners outside of business hours - even past midnight! But if you have passion for industry training - the experience is rewarding"
An assessor works closely not only with learners - but also with employers. It is important that employers support their learners to get the experience and training they need to be ready for assessment.
“The thing that makes the system unique is that qualifications are designed with the help of people from industry, and their quality is maintained by people from industry,” says Matt Allfree, Competenz’ Compliance Manager.
“Industry supplies the assessors, and moderators come from industry too. Everyone has a stake in making sure the system runs smoothly, and standards are applied consistently. Competenz supplies the framework, and industry supplies the knowhow!”
To support assessors and moderators, Competenz arranges workshops where assessors can meet up, share experience and iron out any problems they might have encountered with assessment. Sometimes there are “grey areas” where assessors might have doubts about the evidence they have. This is natural, and peer discussion helps them be sure they are on the right track.
It is also a great opportunity for Competenz to update everyone on latest developments in qualifications - including the Targeted Review of Qualifications (TRoQ). The TRoQ is systematically reviewing all qualifications over the next three years. Industry assessors and moderators are being invited to have their say in these reviews. After all, they are the folk on the ground that must make them work!
To find out more about how Competenz qualifications are quality assured, please contact Matt Allfree, Compliance Manager on 09 539 9804.