Distribution learning has been developed to support operators in warehousing, distribution and supply to gain the knowledge and skills required to operate efficiently and safely.

The qualification rewards your people’s achievement as they master the skills to apply health, safety and security practices in line with your business processes, Standard Operating Procedures (SOPs) and code of conduct.

Your people will develop their skills in-store operations best suited to their roles. The optional strand in machine handling ensures they learn to safely and efficiently manage forklift operations.

What’s in it for your business?

On-the-job learning combines the best industry standards with the ways things work in your business, so your employees are more effective in the work they do.

Distribution learning ensures your distribution team members are working safely and efficiently throughout your distribution operations.

A workplace-based distribution qualification delivers increased productivity and health and safety awareness while complementing and maintaining your people’s core skills.

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Qualifications available


Optional strand in Mechanised Goods Handling 

Gain the knowledge and operational skills required to safely operate as a distribution operator in warehousing, distribution and supply. Able to operate at an entry-level under limited supervision. Trainees may choose to specialise in mechanised goods handling on completing the New Zealand Certificate in Distribution (Level 3) by completing the optional strand in Mechanical Goods Handling. This strand recognises the additional specialised skills and knowledge required to use mechanised goods handling equipment in a distribution environment. 

Learning outcomes - graduates will be able to:

  • Apply health and safety practices 
  • Communicate with staff, managers and customers 
  • Apply standard operating procedures 
  • Receive and dispatch goods appropriately 
  • Carry out store operations and inventory control.  

Graduates of the Mechanised Goods Handling strand will also be able to: 

  • Use mechanised goods handling machinery and equipment in a distribution environment 
  • Safely and efficiently use a forklift. 

Approximate duration

9 -13 months



Gain general and specialised knowledge and the skills required to safely monitor and maintain operations in warehousing, distribution and supply. Able to operate under broad guidance and may have some responsibility for the performance of others. 

Learning outcomes - graduates will be able to:

  • Monitor and maintain health, safety and security practices to ensure own safety and minimise potential hazards for any customers and co-workers in a distribution environment 
  • Monitor and maintain interactions with staff, managers, and customers 
  • Monitor and maintain the application of standard operating policies and procedures to work roles applicable to a distribution environment 
  • Monitor and maintain the receipt and dispatch of goods in a distribution environment 
  • Monitor and maintain the store operations and productivity systems in a distribution environment.

Approximate duration

6 -12 months