Terms of Use

Terms and Conditions of Use

Last updated: 4 December 2025

1. Site owner

This website is owned and maintained by Manufacturing and Engineering Industry Skills Board trading as Competenz

(“Competenz”). All references to “we”, “us” or “our” in these Terms refer to Competenz.

2. Accepting the Terms

By accessing or using this website, you confirm that you accept these Terms and agree to comply with them. If you do not agree to these Terms, you must not use our website.

3. Update to these Terms

We may revise these Terms from time to time. Any updates will be posted on this page, and/or we may notify you by email. Changes take effect from the date they are published. Continued use of our website after updates are posted means you accept the revised Terms.

4. Sign-in and membership

Some parts of our website may require you to register an account. Where additional Terms apply to those features, we will make them available on the website or send them to you directly.

5. Use of the website

You must use our website in compliance with all applicable laws and regulations.

You must not:

6. Unacceptable content

We reserve the right to moderate, remove, hide, delete, or block content or users where contributions include (but are not limited to):

Trolling describes deliberate attempts to provoke, antagonise, or inflame conversations for reaction.

7. Intellectual property

Unless otherwise stated, all material on this website is owned or licensed by Competenz or the New Zealand Government (through relevant Crown Entities or licensors).

You may copy, reproduce, or distribute website content only if:

This permission does not apply to:

Such items must not be used without our written permission.

We do not guarantee the accuracy, completeness, or suitability of any learner-generated content displayed on the website.

8. Website availability

We aim to keep our website running smoothly but cannot guarantee uninterrupted access or that it will always be error-free. Access may be suspended for maintenance, upgrades, or issues beyond our control.

9. Links to external websites

Our website may contain links to third-party websites. We do not endorse, control, or take responsibility for any third-party content.

You may link to our website, provided the link does not:

10. Monitoring

Communications between you and us (including emails or phone calls) may be monitored or recorded for training, quality assurance, or other lawful purposes.

11. Unsolicited email

Email addresses published on our website are not consent for unsolicited emails. All communications must comply with the Unsolicited Electronic Messages Act 2007.

12. Privacy

We comply with the Privacy Act 2020 when collecting, storing, and using personal information.

Our Privacy Notice outlines:

By using our website, you agree to the Terms of our Privacy Notice.

13. Disclaimers

No Warranties

Your use of information on this website is at your own risk. While we try to ensure accuracy, we do not guarantee that content is up-to-date, complete, or error-free.

To the fullest extent permitted by law, all warranties (express or implied) relating to website content are excluded.

Exclusion of liability

To the maximum extent permitted by law, Competenz (including its directors, officers, and employees) excludes all liability for any loss, damages, costs, or expenses arising from or connected with:

You are responsible for ensuring your device is secure and protected against viruses or harmful software.

14. Your indemnity

You indemnify Competenz and its personnel for any claims, losses, damages, or expenses arising from You are responsible for ensuring your device is secure and protected against viruses or harmful software.

15. Waiver

If we do not enforce any part of these Terms immediately, we still retain the right to enforce them later.

16. Severability

If any part of these Terms is found to be invalid or unenforceable, the remaining sections continue in full force.

17. Governing law

These Terms and your use of this website are governed by New Zealand law. You agree to the exclusive jurisdiction of New Zealand courts for any disputes.