Schools Resources/General

To register, visit the login page and enter your details to create an account.

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Please note: We have updated our website in July 2025 and you will need to re-register if you have logged in previously. Once this is done simply log in using your credentials.

Please follow the prompts to reset your password through the website.

No, you generally cannot photocopy, scan, or alter these resources as they are protected under copyright and intellectual property rights. Copying them, even for educational purposes is not permitted without explicit permission from Competenz.

These materials are protected under the Copyright Act 1994 (NZ) and the publisher (not the purchaser or institution) retains full copyright. Unless under specific licensing agreement in writing, there is to be no copying, scanning, sharing or uploading without a license. This applies to print and digital copies.

Upon ordering resources, you will be sent a downloadable link with a PDF to your email used to purchase. Please note this download will expire after 7 days.

Please contact the schools team: schools@competenz.org.nz

If you need help or have any questions about accessing resources, placing orders, or technical issues, please contact the Competenz Schools Support Team:

• Email: resource.help@competenz.org.nz  – for print and dispatch queries.

• Email: schools@competenz.org.nz

• Phone: 0800 526 1800 (Monday to Friday, 8:30 AM – 5:00 PM)

They will be happy to assist you!

No, each teacher must create their own unique login and password to access school resources.

If you spot an error or something unclear in the resources, please email a clear description or screenshot of the issue to resource.help@competenz.org.nz. This will help our design team review and correct the materials as quickly as possible.

We aim to provide the most current versions of print resources wherever possible. However, in some cases, a sector may shift to online-only content, which is available exclusively to Competenz learners. We will continue to supply valid, print-ready unit standards for schools as long as it is practical to do so.

Upon ordering resources, you will be sent a downloadable link with a PDF to your email used to purchase. Please note this download will expire after 7 days.

In any other circumstances we are unable to email PDF’s of our resources.

Print resources are typically delivered within 5 working days (from your confirmation email). If they have not arrived within this period, please contact us at: resources.help@competenz.org.nz

Please check your order carefully before confirming. As we use a print on demand system with an external company we are unable to accept returns for ordering mistakes. If you believe you have received the wrong item, (different from what you ordered), please contact as at: resources.help@competenz.org

Please contact the schools team: schools@competenz.org.nz

Resource updates are guided by changes with NZQA. When NZQA updates unit standards or qualifications, we review and update our resources accordingly. Any upcoming changes are published in NZQA’s monthly change report which you can view here: Change reports - NZQA

Yes. Our downloadable PDF’s are not encrypted, so you can use third-party tools or accessibility software to adjust font size, colours, or convert them to screen reader-friendly formats.