Business (leadership)

Business (leadership)

The business (leadership) programmes provide nationally recognised qualifications designed to build practical leadership and management skills.They equip people to lead teams, manage performance, and contribute to business success. Training focuses on people management, communication, workplace culture, planning and monitoring, and ethical practices in diverse environments.

Benefits of these programmes

  • Nationally recognised qualifications built to industry standards
  • Coverage of safety, compliance, and environmental responsibility
  • Build skills in communication, planning, performance monitoring, and people management
  • Ability to set goals, support staff development, and contribute to organisational success
  • Pathways for progression into roles with greater leadership and management responsibility.

Qualifications available

Leadership plays a huge role in how teams work, communicate, and perform. Whether you're stepping into your first leadership role or looking to build confidence as a manager, business and leadership training gives you the practical skills to guide people, solve problems, and support a positive workplace culture.

These programmes blend real workplace experience with practical leadership tools, so you can grow your capability while contributing to your team every day.

Shape

What do people in leadership roles do?

Depending on the workplace, leaders and managers may:
  • Support and guide team members
  • Communicate goals and expectations clearly
  • Manage workloads, priorities, and day-to-day tasks
  • Handle performance conversations confidently
  • Help build a strong, safe, and positive team culture
  • Solve problems and make decisions under pressure
  • Lead team meetings, training, or onboarding.

Most leadership roles sit within business, operations, or service environments and involve a mix of planning, people management, and hands-on support.

Is leadership right for you?

Sounds like you?

Study areas
  • English and communication
  • Business studies
  • Social sciences or people-focused subjects.
Attributes
  • Good communicator
  • Organised and dependable
  • Motivated to support and grow others
  • Able to stay calm and handle challenges
  • Open to feedback and learning.
Helpful experience
  • Any team-based role
  • Coaching, mentoring, or training others
  • Customer service or people-facing work
  • Taking responsibility for tasks or small groups.
Preferred work environments

Leadership roles suit people who enjoy:

  • Team-based workplaces with regular interaction
  • Environments where communication and collaboration matter
  • Fast-paced or changing work settings
  • Roles that balance people leadership with hands-on work
  • Organisations focused on learning, safety, and development.

Pathway

School

Leadership skills are often built through experience, but school subjects like English, business studies, social sciences, and technology help develop communication, problem-solving, and organisational skills.

Entry level jobs

Many learners step into leadership from frontline or operational roles. These qualifications help you build the foundations to grow into team leadership, supervision, and first-line management.

Entry-level opportunities include:

  • Team leader
  • Supervisor
  • Shift or crew leader
  • Coordinator or senior team member.

Advancing jobs

With experience and leadership training, you may progress into roles such as:

  • Operations supervisor
  • Department or site supervisor
  • Business or service manager
  • Project or programme coordinator
  • People and performance lead.

Senior jobs

Longer-term leadership pathways can lead to senior roles including:

  • Operations manager
  • Business manager
  • General manager
  • Regional or national manager
  • Senior leadership or executive roles.

FAQs

Related FAQs

Ready to get Started?

Our business training ensures your leaders and managers understand what is expected of them and can readily perform to the standards you set. Workplace management and leadership qualifications deliver the theory and practical application to give you more effective managers who lead more productive teams.

Investing in People Management and Leadership training equips your managers to lead confidently and effectively. This leads to more motivated teams, a better workplace culture, and increased productivity. Your business gains from reduced staff turnover, more efficient performance management, and a stronger, more adaptable workforce, setting your organization up for sustained success.

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