Competitive systems and practices

Competitive systems and practices

The competitive systems and practices programmes provide nationally recognised qualifications that combine applied workplace learning with continuous improvement knowledge. They equip people with the skills to identify, devise, and implement more productive and efficient methods of working in their organisation. Training covers waste reduction, cost efficiency techniques, value chain analysis, process improvement methodologies, cultural change and sustainability, enabling measurable improvements across various business units.

Benefits of these programmes

  • Nationally recognised  qualifications built to industry standards
  • Coverage of safety, compliance, and environmental responsibility
  • Build skills in identifying waste, cost reduction, value chain analysis, and implementation of CSP practices
  • Ability to drive cultural change, implement and sustain process improvements, and measure success over time
  • Pathways for progression into supervisory or system-management safety roles

Qualifications available

Programmes available

Competitive Systems and Practices (CSP) is all about improving the way work gets done. These programmes help you understand how to reduce waste, save time, streamline processes, and lift overall performance — whether you work in manufacturing, engineering, logistics, services, or any other industry.

CSP draws on more than 80 years of global research into productivity and continuous improvement. The skills you learn can be applied to almost any workplace and make a real difference to how teams operate every day.

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What do people working with CSP do?

Depending on the workplace, you may:

  • Identify areas where time, materials, or effort are being wasted
  • Analyse workflows and look for smarter, safer, more efficient ways to complete tasks
  • Use improvement tools such as 5S, Lean, or continuous improvement methods
  • Support teams to trial new processes or systems
  • Contribute ideas that improve productivity and reduce costs
  • Help build a culture where people look for improvements and share solutions.

These skills support roles in manufacturing, supply chain, logistics, trades, operations, admin, and service industries.

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Is CSP right for you?

Helpful study areas

  • Maths or numeracy
  • Technology or engineering
  • Business or enterprise studies
  • Digital literacy.

Attributes that help you succeed

  • Curious and willing to question how things are done
  • Good problem-solving and analytical thinking
  • Enjoys practical, hands-on learning
  • Strong attention to detail
  • Keen to help teams work smarter and more efficiently.

Helpful experience

  • Any operational or process-based work
  • Involvement in quality checks or improvement initiatives
  • Using workplace systems, machines, or workflow tools
  • Offering ideas for making tasks easier, faster, or safer.
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Pathways into CSP

Learners often start CSP through their workplace while working in operational, technical, or manufacturing roles. CSP qualifications help you build the foundation to step into improvement-focused roles or strengthen your capability as a team member or leader.

Entry-level opportunities

  • Production/operator roles
  • Workflow or process support
  • Continuous improvement assistant
  • Quality support roles
  • Team leader or supervisor pathways.
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Competitive systems and practices qualifications

Level 3 – New Zealand Certificate in Competitive Systems and Practices

Build foundational skills in identifying waste, improving workflows, and applying basic continuous improvement tools.

Level 4 – New Zealand Certificate in Competitive Systems and Practices

Develop deeper capability in analysing processes, implementing improvements, and supporting teams to work more efficiently.

Level 5 – New Zealand Diploma in Competitive Systems and Practices

Strengthen your expertise in designing, leading, and embedding improvement systems across teams or departments.

Ready to get Started?

Competitive Systems and Practices (CSP) is a suite of qualifications designed to give people within your organisation the skills and knowledge they need to devise and implement more productive and competitive methods of working.

These qualifications draw on more than 80 years of cross-industry research on how improving systems and practices can reduce costs, waste, and increase efficiency.

Cost and time savings add to your profit margin; the transformative outcomes of workplace CSP learning can be applied to any work, in any industry.

What’s in it for your business?

CSP learning is not only about a specific knowledge set. It’s about learning to question existing methods and continuously look for improvements.

The beauty of on-the-job CSP learning is that the improvements your people discover are real and able to be implemented in your business immediately.

The benefits are long-lasting as graduates continue to look for additional improvements over time.

Workplace-based CSP qualifications deliver increased profitability and sustainability (cost and waste reduction), as well as complementing and maintaining your people’s core skills at every level of your organisation.

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