Distribution

Distribution

The distribution programme provide nationally recognised qualifications that combine workplace-based learning with operational skills for roles in warehousing, supply, and goods handling. They equip people with the knowledge and ability to apply health, safety, and security practices in line with business processes, SOPs, and codes of conduct. Training covers store operations, inventory and dispatch/receiving, optional mechanised or machine-handling (including forklifts), and efficient, safe practices tailored to distribution environments.

Benefits of these programmes

  • Nationally recognised qualifications built to industry standards
  • Coverage of safety, compliance, and environmental responsibility
  • Build skills in store operations, inventory control, dispatch and receiving
  • Ability to follow standard operating procedures, maintain security, and perform tasks safely and efficiently in a distribution setting

Qualifications available

Programmes available

Distribution is all about keeping goods moving—making sure products get from suppliers to stores, and from warehouses to customers, safely and on time. It’s a career that covers everything from receiving and storing stock, to picking, packing, and dispatching orders. Depending on the workplace, you could be operating forklifts, managing inventory, handling deliveries, or helping keep supply chains running smoothly. Because distribution plays such a key role in almost every industry, the skills you gain are useful anywhere from retail, wholesale, logistics, or large manufacturing operations. With experience, you could step into leadership roles like shift supervisor, team leader, or warehouse manager.

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What do people in distribution do?

Depending on the workplace, tasks may include:

  • Receiving, checking, and storing stock
  • Picking, packing, and preparing orders
  • Maintaining accurate inventory and documentation
  • Following health, safety, and security procedures
  • Using systems such as scanners and warehouse software
  • Keeping work areas organised and hazard-free
  • (Optional) Operating forklifts or other machinery if trained and endorsed.

Most roles involve rostered or shift work in warehouse or store environments.

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Is distribution right for you?

Attributes that help you succeed

  • Reliable, safety-conscious, and organised
  • Comfortable working on your feet
  • Good attention to detail
  • Practical, hands-on mentality
  • Enjoy teamwork and fast-moving environments.

Helpful experience

  • Retail, warehousing, or customer service
  • Using scanners, tech, or basic computer systems
  • Any physical or manual work
  • Working with tools or machinery.
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Pathways into distribution

Many people start directly from school or move into distribution from retail or other customer-facing roles. Subjects like English, maths, technology and digital studies build a great base.

Entry-level opportunities

You can begin your distribution career in roles such as:

  • Warehouse operator
  • Distribution assistant
  • Picker/packer
  • Inventory assistant
  • Forklift operator (with machine handling training).
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Distribution qualifications

These qualifications help you learn:

  • Safe and efficient workplace practices
  • Health, safety, and security procedures
  • How to follow workplace SOPs and business processes
  • Effective communication in distribution roles
  • In-store or warehouse operations matched to your job
  • (Optional) Forklift and machine handling skills.

Learning is done on the job, using real workplace scenarios so you can grow your capability while contributing to your team.

Ready to get Started?

Distribution learning has been developed to support operators in warehousing, distribution and supply to gain the knowledge and skills required to operate efficiently and safely.

The qualification rewards your people’s achievement as they master the skills to apply health, safety and security practices in line with your business processes, Standard Operating Procedures (SOPs) and code of conduct.

Your people will develop their skills in-store operations best suited to their roles. The optional strand in machine handling ensures they learn to safely and efficiently manage forklift operations.

What’s in it for your business?

On-the-job learning combines the best industry standards with the ways things work in your business, so your employees are more effective in the work they do.

Distribution learning ensures your distribution team members are working safely and efficiently throughout your distribution operations.

A workplace-based distribution qualification delivers increased productivity and health and safety awareness while complementing and maintaining your people’s core skills.

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